![]() Now all my software does seem to work but I’m worried that I might have issues in the future when updating. These files are not available in the Steinberg Download Assistant anymore. For this purpose, previous installers can be downloaded using the links below. In exceptional cases, it can be useful to install an older version. The eLicenser Control Center app is updated frequently, so errors may be caused due to the application being out of date. Step 6: FAILED (Sending eLicenser Information)Īt first I just thought that the server was being overrun or updated but after a few days nothing has really changed. In general, we recommend downloading via the Steinberg Download Assistant and always using the latest program version. Step 5: OK (Recovering License Transactions) Of course I visited < > and did a complete reinstall with a complete deletion of all drivers.![]() When you see that, click Continue, select the license you’re upgrading, then click Upgrade License. After entering your Download Access Code as outlined in step 3 in the section above, an eLicenser Control Center window will appear. Step 4: OK (Cleaning up eLicenser Memory) Please visit < > to download and install the latest version of the eLicenser Control software in case the problem persists. When upgrading an eLicenser-based product, there is only one additional step to perform.Step 3: OK (Validating License Usage Periods) Step 1: FAILED (Updating eLicenser License Database) The ‘Online Synchronization & Maintenance’ procedure finished. ![]() Please contact your software vendor to solve this issue. The Soft-eLicenser stored on this computer doesn’t seem to have been created on this computer. The USB-eLicenser is a copy protection device which is required by certain Steinberg products, including versions of Cubase, Nuendo and WaveLab released before 2022. Then it continues to sync and hangs again for a couple of minutes upon which I get the message: Please verify your computer’s network settings and try again later, or contact your software vendor’s support department in case the problem persists.Ĭlick ‘OK’ to proceed with further maintenance tasks, or click ‘Cancel’ to stop the maintenance procedure. Then I get a popup window telling me:Ī connection to the license server could not be established, either due to incorrect network settings, or because the license server is currently not available (e.g. follow the onscreen instructions to download and install the latest version. So now when I start the eLicenser Control Center it starts with the Online Synchronisation & Maintenance and just hangs there for about 5 minutes. While performing maintenance tasks, the eLicense Control Center may present. I’m one of the ones that actually were able to update to CB 12 but since doing this I’ve run into other issues, mainly with CB 12 itself but also with the eLicenser.
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